Sandcastle Waterpark is located in a key position on the sea front at South Beach in Blackpool. This major visitor attraction prides itself on welcoming all visitors and has paid special attention to ensuring an excellent visitor experience for individuals and families with a wide variety of easy access needs.
Starting when visitors enter the centre, emphasis is placed on enabling visitors with disabilities to access all the facilities on offer to the best of their ability. A meet and greet service is available and if required assistance can be provided with check-in which includes a low level counter.
An ambassador is on hand to assist and visitors who require the facility will be directed to the dedicated poolside wet-room changing area which includes a full changing bed. Since The waterpark have now added a second wet-room changing area that is equipped with an H-track hoist system, adjustable sink, toilet, full adult size changing bed and a range of accessibility aids
The team at the UK’s largest indoor waterpark are celebrating after being voted amongst the industry’s finest. The Travellers Choice Awards are the highest honour TripAdvisor can give – meaning a business is truly exceptional. Based on guest reviews and opinions, Sandcastle Waterpark finds itself in the top 1% of attractions worldwide and amongst the top 25 waterparks in Europe.
Sandcastle Waterpark Managing Director John Child said, “We are delighted to be recognised by our visitors in the TripAdvisor Traveller’s Choice Awards. Guest Service Excellence is at the heart of everything we do and with the main summer holidays approaching, we are looking forward to delivering a quality, fun-filled and memorable experience for our guests.”
Sandcastle Waterpark opened in 1986 and features more than 18 slides and attractions in an 84 degree tropical climate. Its attractions include the Master Blaster, the longest indoor rollercoaster waterslide in the world. In June 2016, to celebrate its 30th birthday, 529 guests set a new Guinness World Record for the most people down a waterslide in one hour.
Sandcastle Waterpark has many facilities available for guests with disabilities. These include accessible toilets, lowered reception desks, wide obstacle free gangways, induction loops at each till point, fully accessible pools within the waterpark with slow sloping gradient access, pool accessible wheelchairs, water ambassadors in the water, accessible changing room facilities including a hoist in our new gold standard wet room, wet room inside the waterpark with dedicated lockers, fully equipped first aid and treatment room, adult changing bed, specially designed floatation devices & more